Webmaster
HSBC
Job Description
- The Webmaster, Content Management Services will manage the day-to-day operations of the Global publishing Services, working closely with Assistant Vice President, Global Operations, Content Management Services, as the senior manager functionally responsible for the team to ensure the quality delivery of work to clients in a timely fashion.
- Global publishing Services Content Management Services provides a range of services which support Group marketing teams and Website owners to effectively deliver their messages on-line. These services include:
- Web content management on all Group content management systems including BDE, SiaB, GCMS, etc.
- Implementing and providing recommendations for e-business strategy for the business and global team
- Web metrics reporting and analysis using Group-standard WebTrends and SiteRay
- Search engine optimization, including best-practice meta tagging, to improve results for both internal Verity search as well as Internet search engines such as Google and Yahoo!
- Information architecture to map out site structure, navigation and user journeys
- Website migration management and execution
- Website rebranding management and execution
- Complete Website build for new sites
- Work closely with project coordinator, senior web production officers, editors, information architect, Management Information specialist and Search engine optimization specialist to maximize traffic of GPS managed websites
- Enable the Global Publishing Services to meet client requirements and expectations and achieve Service lead agreement through value-added relationship management, effective project management, timely issue resolution and continuous process improvement
- Work closely with Information Architect to plan, design, develop and project manage information architecture of a new website, such as user journey, site structure, interfaces, etc
Skills Required
- Web development and online content management experience essential; knowledge of Group content management systems (SiaB, GCMS, BDE) is a bonus.
- Experienced on PMP is a plus
- Experienced of Six Sigma is a plus
- Proficient in all Microsoft Office applications
- Requires strong organizational, interpersonal, problem solving, and presentation skills.
- Strong command of both written and spoken English / French.
- Strong attention to detail under pressure and ability to meet deadlines
- Structured, systematic working style
- Able to work as part of a team
- Experience managing a team with different locations or globally
- Positive attitude and keen to learn
Business Area/Department
Global Publishing Services
Academic Qualifications
Should have a Bachelor degree of Computer Science/Information Technology/Computer engineering or any relevant major.
Years of Experience
5-8 years experience project management role, possibly in a marketing communications or agency environment.
Type of Experience
Flexibility to work shifts 24/7.
Type of Opening
Full Time
Location
Cairo, Egypt
Global Service Delivery in Egypt is represented by HSBC Electronic Data Service Delivery (Egypt) S.A.E, which was established in January 2010 and commenced operations from March 2010.
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