Assistant Manager for Operations
HSBC
Job Description
The Assistant Manager for Operations will ensure smooth operations, efficient production planning and staffing, improve management productivity through the provision of a wide range of support services ranging from reporting, supply provision, property inventory, resource booking, staff scheduling, event organizing, filing and correspondence
- Enforce department guidelines, policies and procedures through regular communication with staff and co-ordination with team leaders who are tasked to coach team members
- Maintain smooth operations by coordinating closely with Global Publishing Services management and staff and with other support groups for the speedy resolution of any production issue or concern or the timely provision of an alternative solution when no immediate resolution is possible
- Document agreements and action items resulting from business and production meetings by preparing accurate and complete minutes of meetings and monitoring the completion of action items
- Ensure the timely completion of billing, expense and management reports by providing assistance to managers and project coordinators
Skills Required
- Proficient in all Microsoft Office applications
- Good interpersonal skills
- Strong command of both written and spoken English
- Strong attention to detail under pressure and ability to meet deadlines
- Structured and systematic working style
- Able to work as part of a team
- Positive attitude and keen to learn
- Maintains composure and professionalism in a fast-paced work atmosphere
- Flexibility to work in shifts - 24/7
- Available to work overtime on weeknights and weekends if necessary
Business Area/Department
Global Publishing Services
Academic Qualifications
University graduate
Years of Experience
2 - 5 years of operations experience
Type of Experience
Operations management
Type of Opening
Full Time
Location
Cairo, Egypt
Global Service Delivery in Egypt is represented by HSBC Electronic Data Service Delivery (Egypt) S.A.E, which was established in January 2010 and commenced operations from March 2010.
recruit.hsbcglobalresourcing.com/AppForm.aspx?jobid=889